🔒 Cybinix Beauty & Cosmetics – Privacy Policy
At Cybinix Beauty & Cosmetics, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, how long we keep it, and what rights you have under the GDPR.
👤 1. Who We Are
Cybinix Beauty & Cosmetics
📍 Schilperoortstraat 83B, 3082ST Rotterdam, Netherlands
📩 info@Cosmetics.Cybinix.Com
📞 +31 6 20875913
Cybinix Beauty & Cosmetics is the data controller responsible for processing your personal data.
📦 2. What Personal Data We Collect
When you use our website, place an order, contact us, or create an account, we may collect the following personal data:
Name
Email address
Phone number
Billing address
Shipping address
Order details
Products purchased
Payment and transaction information
Delivery information
Messages, complaints, or emails you send us
IP address
Browser type
Device information
Website usage and cookie data
We only collect personal data that is necessary for our webshop, customer service, legal obligations, and business operations.
🛠️ 3. How We Use Your Personal Data
We use your personal data for the following purposes:
To process and deliver your orders
To process payments and refunds
To provide order updates and customer support
To handle returns, complaints, warranty requests, and delivery issues
To improve our webshop, products, and services
To prevent fraud, misuse, or security issues
To send newsletters or promotions, only if you have subscribed
To comply with legal, tax, and accounting obligations
⚖️ 4. Legal Basis for Processing
We process your personal data based on one or more of the following legal grounds:
Contract: to process your order and deliver your products
Legal obligation: to keep invoices and accounting records
Consent: for newsletters, marketing emails, and certain cookies
Legitimate interest: to improve our webshop, prevent fraud, and provide customer support
You may withdraw your consent at any time where processing is based on consent.
🎯 5. Marketing & Newsletters
We only send marketing emails or newsletters if you have subscribed or given permission.
You can unsubscribe at any time by clicking the “unsubscribe” link in our emails or by contacting us at:
After unsubscribing, you will no longer receive marketing emails from us. We may still contact you about active orders, customer service, or legal matters.
🍪 6. Cookies
We use cookies and similar technologies to improve your shopping experience and understand how our website is used.
Cookies may be used for:
Website functionality
Shopping cart features
Account login
Website analytics
Personalization
Marketing, only with consent where required
For more details, please see our Cookie Policy.
🔐 7. Data Security
We take appropriate technical and organizational measures to protect your personal data, including:
SSL encryption
Secure payment processing
Restricted access to personal data
Monitoring to prevent misuse or unauthorized access
Secure storage of order and customer information
Although we take reasonable steps to protect your data, no online system can be guaranteed to be completely secure.
⏳ 8. Data Retention
We keep your personal data only for as long as necessary for the purpose for which it was collected.
Order, invoice, payment, and accounting records may be kept for up to 7 years to comply with Dutch tax and accounting obligations.
Customer service messages, complaints, and return-related communication may be kept for as long as necessary to handle your request and protect our legal interests.
Newsletter data is kept until you unsubscribe or withdraw your consent.
When personal data is no longer needed, we will delete it or anonymize it where possible.
🤝 9. Sharing Your Personal Data
We only share your personal data with trusted third parties when necessary to run our webshop and provide our services, such as:
Payment providers
Delivery companies and courier services
Web hosting and IT service providers
Email and communication service providers
Accounting, tax, or legal service providers
Fraud prevention or security service providers, if necessary
These parties may only use your personal data for the purposes needed to provide their services to us.
We will never sell your personal data to third parties.
🌍 10. International Transfers
Some service providers may process data outside the European Economic Area.
If this happens, we will take appropriate steps to protect your personal data in line with GDPR requirements, such as using approved contractual safeguards where required.
👤 11. Your GDPR Rights
Under the GDPR, you have the following rights:
✅ Right of access — request a copy of the personal data we hold about you
✅ Right to rectification — ask us to correct inaccurate or incomplete data
✅ Right to erasure — ask us to delete your data where legally possible
✅ Right to restriction — ask us to limit how we process your data
✅ Right to object — object to certain types of processing, such as marketing
✅ Right to data portability — request your data in a structured format
✅ Right to withdraw consent — withdraw consent where processing is based on consent
Please note that some data cannot be deleted immediately if we are legally required to keep it, such as invoice or accounting records.
To exercise your rights, contact us at:
We may ask you to verify your identity before processing your request.
📢 12. Complaints
If you have concerns about how we handle your personal data, please contact us first so we can help resolve the issue.
You also have the right to submit a complaint to the Dutch Data Protection Authority, the Autoriteit Persoonsgegevens.
🔄 13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
The latest version will always be available on our website. If we make important changes, we may notify you through our website or by email where appropriate.
💌 Contact Us
If you have questions about this Privacy Policy or how we handle your personal data, please contact us:
📩 info@Cosmetics.Cybinix.Com
📞 +31 6 20875913
📍 Schilperoortstraat 83B, 3082ST Rotterdam, Netherlands
✨ Your trust is important to us. At Cybinix Beauty & Cosmetics, we protect your data as carefully as we support your beauty journey.
